3 Ways Our Quarterly Furnace Filter Change and Lease Violation Check Programs Protect Our Clients

Why does Simply Residential Property Management offer a quarterly furnace filter change and lease violation check program to our clients? Because it helps them stay informed and protected, and helps us identify potential maintenance issues before they become emergencies! Here are three specific ways this program makes a difference in the rental properties we manage:

3 Reasons You Need Our Furnace Filter Walk Through Inspectio (1)

1. They extend the life of your HVAC unit. The most common reason a heating and air conditioning system breaks down is a dirty filter resulting in a lack of airflow. In our experience, 86% of tenants are not willing to replace furnace filters or don’t believe that it is something of concern. Thus, signing up for this added service is important.

2. They’re a great way to proactively review for lease violations. As we are in the home, we will check for any lease violations that need to be addressed. Possible lease violations include unauthorized pets and other occupants not named on the lease (possible occupancy limit violations).

3. They help uncover unreported maintenance concerns. Many tenants are not proactive, or are simply forgetful, when it comes to reporting maintenance issues and/or concerns. Often times when we arrive at the home, the tenant remembers to report any issues so they can be quickly addressed.

If you would like these services for your property, give us a call today! You can reach us at 952-893-9900 or email our maintenance department at maintenance@simplyres.com.

Terms of the Lease: The Written and the Not

property management lease laws written and unwritten

There are great words to live by, great beliefs to hold, and great principles to battle for. And the difference between the victim and the victor is experience-based wisdom: Which words, beliefs and principles do we fight for.

Most persons have a general understanding of contract law: Make an offer, accept it, include consideration (something of value to each side) and poof! the promises in the contract are enforceable in a court of law. This idea is classic, foundational and undisputed. Anyone who challenges this idea is working an unfair, unjust, or otherwise inappropriate agenda. Right?

Another classic tenet in the law is: For every rule there’s an exception. It is knowing these exceptions that make property managers and tenants look like magicians.

Lease agreements are interpreted and enforced under contract common law. The common law rules have certain exceptions, such as contracts of adhesion in which terms can be stricken if they were not negotiated, one side lacked power to negotiate, and the term is deemed outrageous. More tricky, the common law can enforce like a contract in a situation where there is no clear offer, acceptance, consideration or agreement.

Common law gives tenants certain rights, most notably the right to the use and enjoyment of the property. Use and enjoyment may be the key consideration the tenant receives for the agreement. If the landlord’s through an action or failure to perform a duty inhibits the tenant’s ‘use and enjoyment’ rights, the tenant could claim a material breach of the contract.

The common law also is bedfellows with statutes. The legislature can create, and has created, laws that trump common law rules for particular purposes. For instance, employment statutes changed employment common law to give employees the right to a minimum wage, safe work conditions, protections against discrimination, and other rights. Similarly, antitrust laws that stemmed a business’s ability to contract with competitors over prices, output and discrimination.

In the realm of rental properties, statutes may exist at the State and municipal levels that can trump the written contract, including: Housing code and repairs, rights to view screening reports, prohibition against oral agreements for rentals over a year, and a hearing before eviction. (Warning, that list is not complete.) The landlord cannot contract against the statute—such an agreement would be illegal or unenforceable.

There also is the impact of other law, such as torts. Although the tort may not invalidate a contract, the tort and contract theories often walk hand in hand. If not, the damages of a tort suit may swallow the damages under contract law.

Then there’s the… other stuff. Experience. For instance, I once recovered insurance proceeds on a claim that arose after the business did not renew the rider coverage. That means that the insurance company paid even though there was no policy to cover the claim. A keen business person holds knowledge of the law in one hand, experience in the other, and balances the can-do versus should-do with ethical judiciousness. (Yes, there was a good reason and argument to get the insurance coverage).

When your property agent suggests patience, hardness, conciliation, or enforcement, the reasons behind the decision will be layered, likely complicated, more strategic than certain, and never based solely on the words in the lease. The lease is a solid starting point. Often something cannot be done unless it is in the lease. Just because it is in the lease, however, does not guaranty that it can be done.

[This post was written by Mike Schechter for Simply Residential Property Management. Mike is an in-house legal counsel for several businesses and a professor of business law at St. Cloud State University. He can be reached at: mike@schechtercounsel.com.]

How Online Rent Collection Improves ROI

pay rent online simply residential property management

Have you ever met an investor who wasn’t interested in making a profit from their investment? It’s highly unlikely. The abbreviation ‘ROI’ (Return on Investment)  is practically punctuation in the financial circle. Our clients are no different, they own a rental property and that’s an investment. It would be foolish for them to not be primarily concerned with turning a profit. In fact, that’s one of the main reasons that our clients hire us — they want to make a profit from their rental property. Their time is valuable, and the more of it they have to invest in late night maintenance calls and following up on late rent, the smaller their return.  After all, it’s a busy world. How much is your free time worth to you?

Of course, the bulk of the profit that our clients make from their rental properties is gained by collecting a larger amount of money in rent than what is spent in expenses. In addition to a positive cash flow, they also reap benefits from the appreciation that is able to be accumulated from their property.

If you’ve decided to invest in real estate, ensuring you’ll make a profit takes on a slightly different form than you may anticipate, with a more specific set of challenges. To make a profit, investors have to ensure that all rent is collected in a timely manner. Every day that rent is not received will cost more money. If the tenant fails to pay their rent completely, then they may have to pursue legal action, which will cost more and begin to erode profits. That doesn’t include the time that needs to be invested in any legal action on the part of the investor — especially one that isn’t represented by a property management company.

One way to reduce the stress of collecting rent is to hire a professional property management service. After all, it’s not always easy to collect rent on time. There are a number of reasons that this may be true. For example, your tenant may be facing financial issues, or you may just have a hard time tracking them down. It may even be due to your tenant having the thought that requested repairs have not been made, so they are withholding rent. Luckily, with a property management company there’s documentation and signed agreements to protect owners from claims like these. No matter the reasons, when rent is due, you need to ensure you are collecting it. That’s one of the key benefits of using a property management company, we collect the rent on behalf of our clients so they get to sit back and collect their earnings.

One way to encourage on-time rent payment is to make it as easy as possible for tenants to get their rent to you. In many cases, this means offering an online portal. This prevents you from having to hunt down tenants, or wait for their checks to arrive in the mail. Since most bills can be paid online now, your tenants may even expect this option. If they can schedule recurring payments, that takes all the stress away from all parties involved. Online payments, in that regard,  allow a ‘set-it-and-forget-it’ mindset when it comes to rent. When you give your tenants an alternative option for paying their rent, you will likely have much more success when it comes to receiving it online.

Another benefit of offering this payment method is that you will be able to more efficiently track the payments that have come from your tenants. For example, you will have real time access to the payments that have been made. This means you will always know if a payment is late, and be able to track which tenants pay on time regularly and which ones don’t without having to do much extra work. A good property management service will have an online portal for owners that allows this kind of tracking.

While collecting rent can be frustrating and sometimes tedious, with the help of a property management company like Simply Residential Property Management, and online rent acceptance, you can streamline the payment process and reduce the instances of late payments.

Air Conditioner Maintenance 101

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Your heating and cooling system uses over 50% of your energy costs in your home. While changing the air filter is one of the simplest things you can do to keep your air conditioning working, a routine tune-up with an air conditioning professional will keep your unit from malfunctioning during the hottest days of summer. Depending upon your unit, a typical tune-up on your air conditioner will likely cost between $75 and $175.

Air conditioners should be tuned up on an annual basis. Signs that yours may be ready for a tune-up are: dirty outdoor coils and/or the cooling capacity is not up to par and is not producing enough air flow. A professional will check the outdoor unit, the indoor and outdoor coils, the capacitors, compressor, check the refrigerant level and temperature as well as complete an all-systems check on the electrical in order to ensure the system is efficient and operating as it should.

If you would like this service at one of your properties, call us at 952-893-9900!